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Social integration of migrants: key learnings

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Silhouettes of paper-cut figures holding hands, casting long shadows on a textured surface in warm golden light, symbolizing unity and community.

On 15 May 2025, the Policy Learning Platform organised a webinar on the topic of social integration of migrants.  

The webinar aimed to guide how local public authorities could implement practices that can support the smooth social integration of migrants.

Considering that migration is evergreen in human history, so is the integration process and the associated challenges. The webinar explored the importance of cross-sectoral collaboration and how co-creation methods can be used to empower change and to develop local integration policies.

The webinar also addressed key challenges migrants face, such as cultural barriers, child support services, psychological support, and so on.  

Webinar recording

Webinar agenda

This webinar was designed and moderated by Mart Veliste and Erik Gløersen, Thematic Experts for a more social Europe. 


00:01:01 Introduction Mart Veliste and Erik Gløersen, Thematic Experts for a more social Europe. 

00:11:31 Presentation by Adnan Abdul Ghani, Project Manager and Expert on Migrations in Save The Children, Sweden, SALAM project, on 'Integration strategy in action: empowering change through co-creation and a child-centred approach'

00:30:59 Q&A: What would you say has been the most challenging in the process? 

00:32:49 Q&A: How do you distinguish between what you can do locally and what you can do on the national level? 

00:35:12 Q&A: What is the role of the co-creation committee? 

00:36:51 Presentation by John Hobbs, Senior Lecturer at Munster Technological University, SIRM project, about the good practice Nasc: New Beginnings, Children & Families Project, Ireland

00:48:45 Q&A: Is understanding refugees' needs the first thing to keep in mind if other regions try to replicate or create a program like this? 

00:51:43 Q&A: What are some effective strategies to integrate migrants who were highly qualified professionals in their countries of origin, but whose qualifications are not formally recognised in host countries?

01:01:45 Centre TUTU presentation 

01:06:30 Presentation by Tomasz Dudziński, Career Advisor, Regional Labour Office in Szczecin, MILEstone project, about the good practice  "Razem możemy więcej-Together we can do more, Poland

01:15:43 Q&A: What is an individual action plan? 

01:17:56 Q&A: Was it easy to collaborate with the non-governmental sector in the project? 

01:19:14 Q&A: Can entrepreneurship play multiple roles in the integration process? 

01:21:20 Pannel discussion 

Key learnings 

Discover the main takeaways from this webinar. 

The EC communication ‘Action plan on Integration and Inclusion 2021-2027’ functions as a guiding principle for all European local authorities in designing their integration policies. One of the main statements of the action plan is that integration is a two-way process, which implies that the entire society needs to contribute in order for there to be a successful integration.  

Integration is a complex and not a straightforward process, with different variables affecting the integration trajectory of each individual.

Therefore, this is a field where public authorities can benefit from a close collaboration with the third sector. Local governments can play a crucial role by creating the conditions for trust and cooperation between different actors.

Authorities can also provide the needed long-term funding and planning, while NGOs provide flexibility in designing and implementing interventions. NGOs also often have trust and access to groups that public institutions struggle to reach.

Joint planning and implementation between the sectors help ensure coherence and the closing of service gaps. A good example of such collaboration is the “Together we can do more” initiative from Szczecin, Poland. 

Authorities need to be willing to let go of power, so to speak, and believe in the competence of the other key stakeholders. This also includes acknowledging that migrants themselves have the capacity to assess and address their own challenges and that their perspective also needs to be considered when designing policies.

This is currently being done in the Mark municipality in Sweden, where a new integration policy is co-created with internal and external stakeholders, including the migrants themselves. 

There needs to be an adequate understanding of the needs of the migrants, the difficulties in the system and the concerns of the local communities. For NGOs, such research is especially critical when approaching authorities for support.

For example, the Nasc’s New Beginnings project started with research into the needs of refugee families reuniting in Ireland. The resulting report informed the structure and work to be carried out to support and empower refugee families in overcoming barriers within local housing, social welfare, education, employment and immigration systems. However, any good integration practice cannot be replicated in another context at face value - the local culture needs to be considered when it comes to integration policy. 

It leads to wider participation in society through education, employment and engagement with available services. Integration of children should go beyond services and address needs related to belonging, safety and being heard. Children should be consulted before starting projects tailored to them to ensure that they are relevant and needs-based.

For example, there can be a severe lack of trust in authorities. Especially security structures, such as the police and border guard, can make one uneasy, as in other contexts those might be part of the repressive state structures. Therefore, programmes and activities that help build trust towards the authorities are very important. Furthermore, migrants might also not be used to speaking their mind and require guidance on their rights of speech in the new society, as well as empowerment and structures that allow active participation and sharing of their experiences. 

A migration journey is often linked with stress and trauma. Many migrants, especially children and teens, can have trouble understanding where their emotions stem from and how to control them better. The Center for Psychophysical Development TUTU in Rzeszow, Poland, is using a variety of techniques to provide such support: group and individual therapy, art and music therapy, relaxation classes, developmental workshops, etc. These help to improve the migrants' well-being and help them gain social and personal competencies.

For more useful materials, visit the migrant integration hub, which is the EU’s main source of information on the inclusion of migrants. The Integration of Refugees through Sport Networking Platform is also an international knowledge hub and networking platform for the integration of refugees through sport.  

Presentations

Download the presentations below. 

Introduction slides - Social integration of migrants.pdf

Presentation by Adnan Abdul Ghani, SALAM project, on 'Integration strategy in action, empowering change through co-creation and a child-centered approach'.pdf

Presentation by John Hobbs, SIRM project, about the good practice “Nasc New Beginnings, Children & Families Project”.pdf

Presentation by Tomasz Dudziński, MILEstone project, about the good practice 'Razem możemy więcej, Together we can do more'.pdf

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