Skip to main content
Home
Search
Help & contact
  • Help
    • FAQ
    • Legal notice & privacy policy
    • Accessibility
    • Anti-fraud policy
  • Contact
    • Contact form
    • Our team
    • National Point of Contact
    • Jobs and tenders
My account
  • Create new account
  • New website! you need to:Reset your password
  • Discover the programme
    Back

    About us

    • What is Interreg Europe ?
    • Facts and figures
    • Programme structure
    • 2014-2020 programme
    • Country specific info

    Programme actions

    • Image
      Projects
      Discover approved projects and be inspired
    • Image
      Policy Learning Platform
      Get policy advice and find solutions for your region

    Programme documents

    • Image
      Programme manual
    • Image
      Cooperation programme
    • Image
      Annual implementation report
    • Image
      Logo and branding guidelines

    Programme news

    Peers sitting in a conference room
    Governance and collaboration for river restoration and blue-green infrastructure
    10 August 2022
    See all

    See also

    • Apply to next call
    • See project results
    • Find policy solutions
  • Look for funding
    Back

    Next call for projectsDiscover our terms of reference

    Country specific informationCheck your country rules

    Main navigation - Steps

    • Image
      1. Check project relevance
      Use our self-assessment tool
    • Image
      2. Get inspired
      See approved projects and project ideas
    • Image
      Now available!
      3. Share your project idea
      Explain what you want your project to achieve
    • Image
      4. Find partners
      Look for organisations that share your interests
    • Image
      5. Ask for feedback
      Obtain guidance before applying
    • Image
      Call closed
      6. Apply for the call
      Submit your project proposal

    Applicant news

    Peers sitting in a conference room
    Governance and collaboration for river restoration and blue-green infrastructure
    10 August 2022
    See all

    See also

    • Project implementation guidance
    • Support & FAQs
  • Approved projects
    Back

    Approved projects

    Projects by topic: See all
    Image
    Smart
    Image
    Green
    Image
    Connected
    Image
    Social
    Image
    Citizens
    Image
    Governance
    Search approved projects by :
    Country(France, Italy, Germany...)

    Implement project

    • Programme manual
    • Guidance and templates
    • First level control

    Project results

    • Overview
      Latest programme achievements
    • Image
      Web documentary
      A set of video stories about project results

    Project news

    Peers sitting in a conference room
    Governance and collaboration for river restoration and blue-green infrastructure
    10 August 2022

    See also

    • Facts and figures
    • Policy solutions
  • Get policy advice
    Back

    Our expert team

    The Policy Learning Platform consists of a team of Thematic Experts supporting practitioners and policymakers across Europe.
    More about the experts
    Discover the Platform

    Contact us

    Our policy learning services

    • Image
      Peer review
      Receive feedback from relevant peers during a two-day in-depth analysis. (for public authorities)
    • Image
      Matchmaking session
      Be inspired from good practices across Europe during a two-hour exchange
    • Image
      Policy helpdesk
      We provide answers to any type of questions you might have in regional policy-making

    Platform news

    Peers sitting in a conference room
    Governance and collaboration for river restoration and blue-green infrastructure
    10 August 2022
    See all

    See also

    • People in our community
    • Policy solutions
    • Project funding
  • Find policy solutions
    Back

    Resources by topic

    See all
    Image
    Smart
    Image
    Green
    Image
    Connected
    Image
    Social
    Image
    Citizens
    Image
    Governance
    Search resources by :
    Country(France, Italy, Germany...)

    Resources by type

    • Good practices
      Don't miss!
      Tested and transferable solutions from approved projects
    • Stories
      Thematic articles about our good practices
    • Policy briefs
      Expert analyses of the Interreg Europe projects and topics
    • Event learnings
      Recordings and materials from our webinars and workshops
    • Expert support reports
      Reports from peer reviews and matchmaking sessions

    Thematic news

    Peers sitting in a conference room
    Governance and collaboration for river restoration and blue-green infrastructure
    10 August 2022
    See all

    See also

    • Our policy advice
    • Project implementation guidance
  • Meet our community
    Back

    Connect with members

    Members by interests : See all
    Image
    Smart
    Image
    Green
    Image
    Connected
    Image
    Social
    Image
    Citizens
    Image
    Governance
    Search members by :
    Country(France, Italy, Germany...)

    Connect with

    • The Interreg Europe team
    • The Platform experts
    • The national points of contact

    Create an account

    Connect with like-minded people from all over Europe and:

    • Find cooperation partners
    • Follow their latest activities
    • Exchange good practices
    • Get personalised feed

    Read more

    Create account

    Community news

    Peers sitting in a conference room
    Governance and collaboration for river restoration and blue-green infrastructure
    10 August 2022
    See all

    See also

    • Our policy advice
    • Projects ideas looking for partners
  1. Home
  2. Find policy solutions
  3. Good practices 
  4. Waste Management Communication Task Force

Waste Management Communication Task Force

GreenCircular economy
By project SMART WASTE
Published on 21 August 2020
Denmark
Syddanmark
Kim Ankjær Nielsen
Project Manager in Circular Economy
See phone number Sign up to contact

Send an email

Kim Ankjær Nielsen

004523248891
About text formats
You can upload up to 3 files with a storage duration limit of 2 weeks (from email reception date). Supported format: .pdf, .doc. docx. xls .xlsx . odt .ods . jpg .png. Maximum size : 10mo.

Send an email

Your mail has been sent !

This window will automatically close in 5s...

Close

About this good practice

As part of the first part (2014-2019) of the municipal Waste Management Plan 2014-2024 the local politicians supported an increased communication effort in correspondence with the increase in new services and projects within the plan, and also due to the citizens’ increasing wish to sort more waste for reuse and recycling (as a consequence of a societal increased general awareness about sustainability and the role of waste within this), and thus need for knowledge on correct waste sorting.
Kolding Municipality’s Waste Management Department Redux has dedicated a communication task force to secure reaching citizens with important information and messages through broad and varied communication channels such as traditional media (tv, radio, newspaper), social media (Instagram, Facebook), school educational service, and innovative events about waste sorting, repair cafés, upcycling and more. The taskforce has five full-time employees and 8-12 part-time event team assistants who help out with all kinds of communication-related activities. The task force are responsible for both internal and external communication and thus are a big help to other colleagues working with projects where citizen involvement or getting information out to citizens (or companies) is important.
Sign up to see the expert opinion

Resources needed

Increasing the communication effort significantly was a priority of the Waste Management Plan 2014-2024. This resulted in a communication taskforce consisting of: 1 Team Leader, 2 Communication Consultants, 1 Educator, 1 Event Coordinator and 8-12 part-time Event Team Assistants.

Evidence of success

Kolding Municipality: 94,000 citizens.
Education service visitors (n. school children): 1,092 (2017), 1,665 (2018), 2,564 (2019).
N. dialogues with citizens during events (2019 data): 5,200 distributed on a total of 52 events (e.g. citizen meetings, presentations of new waste collection trucks, sports events, dialogue surveys, Waste Management Plan surveys, free compost, choosing of new waste bins, citizen walk-and-talks, repair, upcycling, dumpster dinner, holiday specials and more).

Potential for learning or transfer

Citizens especially value the events where our employees goes out and visits many parts of the municipality and, this way, create a more intimate relationship with the citizens than the alternative which would be to just stay in the offices and using online written online methods.
Since 2019 our Event Team has for each event estimated how successful the event was based on how well the event workers experienced parameters such as number of dialogues, how well the citizens received and understood the information, number of angry citizens and more. Parameters where the event worker would not be held responsible because this can bias the evaluation and grading of the event. Instead they objectively analyse and report on the how many people came by to talk, if the information is clear and understandable etc. The average event scores 4.5 out of 5 based on these parameters.

Good practice owner

Organisation

Kolding Municipality

Syddanmark
Contact
Kim Ankjær Nielsen
Project Manager in Circular Economy
See phone number Sign up to contact

Send an email

Kim Ankjær Nielsen

004523248891
About text formats
You can upload up to 3 files with a storage duration limit of 2 weeks (from email reception date). Supported format: .pdf, .doc. docx. xls .xlsx . odt .ods . jpg .png. Maximum size : 10mo.

Send an email

Your mail has been sent !

This window will automatically close in 5s...

Close
Tags
Circular economy
Communication
Education
Event
Waste
Summary

    Share

    Waste Management Communication Task Force https://www.interregeurope.eu/good-practices/waste-management-communication-task-force
    Facebook Twitter Linkedin

    Similar good practices

    See all good practices
    Image
    2014 - 2020

    AMSTERDAM SMART CITY

    Amsterdam Smart City is a partnership between different stakeholders to offer a common ground for cooperation towards a sustainable urban model.
    06 Mar 2022 | By project RETRACE
    Expert approved
    Image
    2014 - 2020

    PRODUKT-ON SYSTEMIC BUYING GROUP

    A Systemic Buying group promoting sustainable consumption and local economic development.
    28 Feb 2022 | By project RETRACE
    Expert approved
    Image
    2014 - 2020

    Building a greenhouse using recycled materials from a residence deconstruction, Le Port, La Réunion

    Breathing new life into recovered building materials from Herbert Spencer residence deconstruction.
    08 Feb 2022 | By project REPLACE
    Expert approved
    Image
    2014 - 2020

    Circular itineraries using biomimetic canvas

    Tool and work methodology for carrying out business itineraries following the fundamentals of the circular economy
    30 Jan 2022 | By project COLOR CIRCLE
    Expert approved
    Image
    2014 - 2020

    Smart CE solution for the management of plastic wastes in Alba Iulia, Romania

    This pilot project implemented in Alba Iulia aims to improve the plastic packaging waste chain from a circular economy approach.
    11 Jan 2022 | By project COLOR CIRCLE
    Expert approved
    Image
    2014 - 2020

    Use of non-combustion technology for remediation of obsolete pesticides

    Czech non-combustion technology used for remediation of obsolete pesticides storage contaminated with high levels of HCH, DDT and others.
    20 Dec 2021 | By project LINDANET
    Expert approved
    Image
    2014 - 2020

    Sorting at Source and door-to-door collection

    The Municipality of Lipsi implements since 2014 an environmental policy practice for recycling and reducing plastic use in three different but related levels.
    16 Dec 2021 | By project PLASTECO
    Expert approved
    Image
    2014 - 2020

    Wastewater based epidemiology as a complementary decision-making tool

    This practice refers to the estimation of the spread of SARS-CoV-2 through its load in sewage applied in the city of Thessaloniki as an early warning tool.
    10 Dec 2021 | By project BIOREGIO
    Expert approved

    Contact us

    • Our team
    • Points of contact
    • Jobs & tenders
    • Contact form

    Help

    • FAQ
    • Glossary
    • COVID-19
    • Branding guidelines

    Useful links

    • List of operations
    • List of calls
    • L'Europe s'engage
    • European Commission

    Join the community

    • Meet new people and find partners
    • Join our events: in person and online
    • Receive personalised content
    • Exchange good practices

    Join the community

    Home

    Footer

    • Legal
    • Cookies
    • Help
    • Accessibility
    • Privacy Policy