CoachCopro: A One-Stop Shop for thermal renovation
About this good practice
CoachCopro is a web platform created by the Paris Climate Agency, with support from the City of Paris and ADEME, the national environment and energy management agency. Its primary mission is to simplify and expand energy renovation projects for condominiums. Initially focused on condominiums in Paris, CoachCopro has grown into a national service connected to France Renov’, the national platform linking property owners and advisors for energy renovations.
The platform plays a central role in the renovation process by:
• Supporting co-owners and trustees: Raising awareness, providing information on regulatory developments, and sharing feedback from successful projects.
• Empowering local authorities: Offering insights into regional renovation activities through data on project numbers, locations, and associated services and grants.
• Facilitating collaboration: Enabling connections between professionals and condominium owners to ensure effective and optimized retrofit projects.
CoachCopro offers tools to overcome challenges such as the delayed economic and health benefits of energy renovation, regional disparities in contractor engagement, and the unique needs of each condominium building. It has become a central resource for stakeholders across France’s energy renovation sector.
Resources needed
1. Financial Investment
Initial setup cost €200,000 & an annual maintenance and updates of €80,000/year
2. Data and Technological Resources
Accurate, and up-to-date data for the platform’s effectiveness
3. Human Resources
Continuous training of users to adapt to the ever-evolving platform abilities
Evidence of success
CoachCopro has proven that a digital platform can effectively drive energy renovations in the residential sector.
Launched in Paris, it successfully scaled to a national level, demonstrating strong adaptability and relevance across diverse contexts. With more than a third of the parisians condominiums registered.
Its continued success is built on sustained stakeholder trust, regular communication, and consistent user engagement—offering a replicable model for other regions.
Potential for learning or transfer
1. Collaboration and Stakeholder Involvement
o The success of the platform relies on fostering collaboration between local agencies, local authorities, professionals, and property owners.
2. Data-Driven Decision Making
o The use of comprehensive data enables better monitoring, decision-making, and support for stakeholders. This demonstrates the importance of data management in achieving large-scale energy goals.
3. Awareness and Engagement
o By addressing common barriers—such as lack of knowledge or confidence among co-owners—CoachCopro emphasizes the importance of targeted awareness campaigns and accessible information for widespread participation.
4. Continuous Improvement
o The platform’s iterative development reflects the need for flexibility and long-term commitment in addressing evolving challenges and opportunities in energy renovation.