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«ARTICLE 10»: Reduction of administrative burdens and barriers to access to economic activity
Published on 31 October 2018

Spain
Cataluña
This is the good practice's implementation level. It can be national, regional or local.
About this good practice
SMEs have to fulfil multiple requisites to start business activities or to keep them going. The existence of very complex authorization procedures, or poorly laid down, significantly slows up the access of entrepreneurs to business activity.
The administrative and bureaucracy burdens implies additional difficulties and costs to the constitution of new SMEs, therefore the reduction or suppression of them contributes to generating economic activity boosting the competitiveness of regional businesses.
By the «Article 10» mechanism the Public Administration is able to detect and suppress the main obstacles to economic activity in benefit of the interested business, as well as sub.
If operators find obstacles in their access to economic activity due to and administrative issues of Public Administration can report them. Economic operators can also pose questions on interpretation of sectorial regulation that may result applicable to them.
Enquires and reclamations can be done through an electronic tool in the web of the Catalan govern enabled specifically for that purpose and by a simple application form. In a period of 30 days the competent authority must issue a report confirming its position or modulating it.
The function of The General Direction of Economic Promotion, Competition and Regulation is to channel these claims and consultations between economic operators and competent authorities, mainly local
The administrative and bureaucracy burdens implies additional difficulties and costs to the constitution of new SMEs, therefore the reduction or suppression of them contributes to generating economic activity boosting the competitiveness of regional businesses.
By the «Article 10» mechanism the Public Administration is able to detect and suppress the main obstacles to economic activity in benefit of the interested business, as well as sub.
If operators find obstacles in their access to economic activity due to and administrative issues of Public Administration can report them. Economic operators can also pose questions on interpretation of sectorial regulation that may result applicable to them.
Enquires and reclamations can be done through an electronic tool in the web of the Catalan govern enabled specifically for that purpose and by a simple application form. In a period of 30 days the competent authority must issue a report confirming its position or modulating it.
The function of The General Direction of Economic Promotion, Competition and Regulation is to channel these claims and consultations between economic operators and competent authorities, mainly local
Expert opinion
Administrative burdens cause inefficiency and can hinder companies’ business activities. While different digitalization systems such as One Stop Shops are important to streamline processes, so too are easy feedback systems that enable to continuously remove burdens. The electronic system described in this good practice is an example of how businesses can easily report administrative burdens to the public administration. Ergo, barriers that are encountered through specific in-practice cases can be removed to benefit future companies that would otherwise stumble into the same barriers. It is an effective feedback tool to keep un improving the business ecosystem.
Digital governance systems not only reduce the administrative burden, but they make interactions between the public and private sector more efficient, convenient, transparent, and usually less costly.
See also other such practices discussed in the Policy Learning Platform Workshop “Mastering the digital transformation of business support” held in Brussels in November 2019: https://www.interregeurope.eu/digitaltransformation/conclusions/
Digital governance systems not only reduce the administrative burden, but they make interactions between the public and private sector more efficient, convenient, transparent, and usually less costly.
See also other such practices discussed in the Policy Learning Platform Workshop “Mastering the digital transformation of business support” held in Brussels in November 2019: https://www.interregeurope.eu/digitaltransformation/conclusions/
Works at
Interreg Europe Policy Learning Platform
Resources needed
We didn't need any an extra financial or human resources, we only had to create the procedure and make it available to companies. We organized the circuit to manage these claims and we advertised so that the companies knew about it.
Evidence of success
Since its implementation in March 2016, 30 complaints and consultations have been received.It has facilitated the legalization of touristic establishments, has reduced the urbanistic barriers and has facilitated the opening of sanitary and commercial establishments of small dimensions.
The adopted measures help the SME that has presented the claim, but it also usually helps a major number of entrepreneurs who benefits from this removals, boosting the competitiveness of the regional businesses.
The adopted measures help the SME that has presented the claim, but it also usually helps a major number of entrepreneurs who benefits from this removals, boosting the competitiveness of the regional businesses.
Potential for learning or transfer
There are many european countries where SMEs have to fulfil multiple requisites to start business activities or to keep them going. It is perfectly transferable to other European states or regions as they share the same model of intervention in economic activity and bussines find administrative difficulties to open a business are shared in most other countries.
Further information
Website
Good practice owner
You can contact the good practice owner below for more detailed information.
Organisation
Regional Government of Cataluña

Spain
Cataluña
Contact
Coordinator of economic's activities plans and business strategic projects