A cost-efficient 24/7 on-call service set-up with a short response time for e-bus charging problems decreased outage costs and emotional stress of bus drivers.
The introduction of first e-buses was coupled with a research project to study real-world performance and gain more information to be used in fleet expansion.
While most of the public transport is procured from private operators, a city-owned company operates some lines and is also used for monitoring and piloting.
To prepare for the requirements of Clean Vehicles Directive, the tendering process was modified to reward directive compatible vehicles with extra points.
Drivers, maintenance crew, towing company, rescue workers and all other people working with e-buses were given training for safe and economical operation.