Real-time passenger information system
Published on 17 December 2018
Hungary
Észak-Magyarország
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About this good practice
The city and public transport company committed to inform the citizens a more reliable and better way to access the public transport services.
The new, modern traffic management system has been introduced which incorporates timetable planning, editing, work schedule preparation and control, furthermore, a new dispatcher system that ensures the above mentioned provision of passenger information at the stops, on the boards, through cell phones and online.
The travel planner surface with a map can be found on the website of MVK Zrt. (www.mvkzrt.hu/valosidoben ). On the cell phones, the SMS service is available (MVK SMS: +36303444329), and on the Android-based phones, an own, freely downloadable application is able to illustrate the real-time position of the vehicles on a map, apart from the timetable data (transIT timetable: MVK Zrt.).
The passenger information desks help those who wish to travel at the key nodes of Miskolc. The information equipment can be found in the new, priority-status tram stops. It is able to display also the transport maps and timetable information of MVK. When designing the information desks, the developers have also taken care of making the devices vandal-proof.
In more than 100 locations, on the placed-out LED displays - in addition to the current time - the number of the arriving and departing lines their direction and the time remaining until leaving is displayed.
The new, modern traffic management system has been introduced which incorporates timetable planning, editing, work schedule preparation and control, furthermore, a new dispatcher system that ensures the above mentioned provision of passenger information at the stops, on the boards, through cell phones and online.
The travel planner surface with a map can be found on the website of MVK Zrt. (www.mvkzrt.hu/valosidoben ). On the cell phones, the SMS service is available (MVK SMS: +36303444329), and on the Android-based phones, an own, freely downloadable application is able to illustrate the real-time position of the vehicles on a map, apart from the timetable data (transIT timetable: MVK Zrt.).
The passenger information desks help those who wish to travel at the key nodes of Miskolc. The information equipment can be found in the new, priority-status tram stops. It is able to display also the transport maps and timetable information of MVK. When designing the information desks, the developers have also taken care of making the devices vandal-proof.
In more than 100 locations, on the placed-out LED displays - in addition to the current time - the number of the arriving and departing lines their direction and the time remaining until leaving is displayed.
Resources needed
2,46 M EUR (mainly ERDF allocated through the Regional Operational Programme for Northern Hungary).
Evidence of success
Passengers can easily plan their trip with the platforms of the passenger information system. By communicating real-time data, traffic is more convenient and highly reliable, contributes to improve viable of the city. Thanks to smart phone app developed in this framework, people can plan their trips comfortable way.
The increased predictability of Public transport services can have a pull effect to citizens willing to switch from car to bus/tram as trips can be planned on a more reliable way.
The increased predictability of Public transport services can have a pull effect to citizens willing to switch from car to bus/tram as trips can be planned on a more reliable way.
Potential for learning or transfer
By communicating real-time data, traffic is more convenient and faster. Experience has shown that habitants prefer to use high-tech tools like paper-based charts.
Further information
Website
Good practice owner
Organisation
Miskolc Public Transportation Company (MVK Plc.)
Hungary
Észak-Magyarország
Contact
analyst-monitoring officer