Last mile delivery by electric cars and cargo bikes in urban areas

By project RESOLVE

Published on 24 July 2019

Slovenia

Vzhodna Slovenija

Gordana Kolesarič

Senior adviser

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About this good practice

In the city centre of Maribor (especially in the pedestrian zone), where shop keepers and restaurant owners need urgently goods to be delivered during the day (10.00–20.00) only electric cars of the Post Office are allowed to deliver.
A social enterprise was established and provides last-mile delivery services to grocers and retailers throughout the city center of Maribor by cargo bikes which are fast and reliable.

Resources needed

Delivery companies had to adapt and cover the financial resources to purchase environmental friendly vehicles.

Evidence of success

There is less traffic during the day in the pedestrian zone, the retail sector and delivery service organizes more efficiently the delivery. With the measure low carbon strategy is carried out.

Potential for learning or transfer

The surveys and adapting process were important for all stakeholders: Municipality of Maribor, delivery companies, Cargo bike delivery social enterprise, retail stores, restaurants.