Published on 18 July 2019
About this good practice
The Strathclyde Partnership for Transport (SPT) applied a newly developed price and cost modelling tool, particularly designed for the analysis of demand-responsive transport (DRT). The tool allows users to model the feasibility of the integration of current DRT services into an existing infrastructure. Instead of paying overtime to council workers using Glasgow City Council vehicles, the integration of evening and weekend services run by community transport organizations seemed the most promising means of reducing operating costs while continuing services.
In order to test the feasability of this approach, a newly delevoped evaluation tool was applied in Glasgow: the so-called ICMA amobilife Price and Cost Model.
Evidence of success
The result of this action was the integration of the social community transport and the use of existing SPT travel dispatch centre for all DRT services in Glasgow. With savings of about 40% of the operating costs during the first year, the benefits have been even higher than initially predicted. Encouraged by these savings, the City Council of Glasgow and SPT intesified their cooperation. In Spring 2011 SPT took over the dispatching and scheduling of all Council's Social Transport Services.
Potential for learning or transfer
Currently the cost and price modelling tool is being tested by the City of Genk and traffiQ, the local public transport authority of Frankfurt.
Good practice owner
Glasgow Town Hall