Skip to main content
Home
Help & contact
  • Help
    • FAQ
    • Legal notice & privacy policy
    • Accessibility
    • Anti-fraud policy
  • Contact
    • Contact form
    • Our team
    • National Point of Contact
    • Jobs and tenders
My account
  • Create new account
  • New website! you need to:Reset your password
  • Discover the programme
    Back

    About us

    • What is Interreg Europe ?
    • Facts and figures
    • Programme structure
    • 2014-2020 programme
    • Country specific info

    Programme actions

    • Image
      Projects
      Discover approved projects and get inspired
    • Image
      Policy Learning Platform
      Get policy advice and find solutions for your region

    Programme documents

    • Image
      Programme manual
    • Image
      Cooperation programme
    • Image
      Annual implementation report
    • Image
      Logo and branding guidelines

    Programme news

    Large iver flowing through a rocky, green landscape
    Governance and finance for protected areas
    19 May 2022
    See all

    See also

    • Apply to next call
    • See project results
    • Look for policy solutions
  • Look for funding
    Back

    Next call for projectsDiscover our terms of reference

    Country specific informationCheck your country rules

    Main navigation - Steps

    • Image
      1. Check project relevance
      Use our self-assessment tool
    • Image
      2. Get inspired
      See approved projects and project ideas
    • Image
      Now available!
      3. Share your project idea
      Explain what you want to do with your project
    • Image
      4. Find partners
      Look for relevant organisations
    • Image
      5. Ask for feedback
      Get guidance before applying
    • Image
      Until 31 May 2022
      6. Apply for the call
      Submit your project proposal

    Applicant news

    Large iver flowing through a rocky, green landscape
    Governance and finance for protected areas
    19 May 2022
    See all

    See also

    • Project implementation guidance
    • Support & FAQs
  • Approved projects
    Back

    Approved projects

    Projects by topic: See all
    Image
    Smart
    Image
    Green
    Image
    Connected
    Image
    Social
    Image
    Citizens
    Image
    Governance
    Search approved projects by :
    Country(France, Italy, Germany...)

    Implement project

    • Programme manual
    • Guidance and templates
    • First level control

    Project results

    • Overview
      Latest programme achievements
    • Image
      Web documentary
      A set of video stories about project results

    Project news

    Large iver flowing through a rocky, green landscape
    Governance and finance for protected areas
    19 May 2022

    See also

    • Facts and figures
    • Policy solutions
  • Get policy advice
    Back

    Our expert team

    The Policy Learning Platform consists of a team of Thematic Experts supporting practitioners and policymakers across Europe.
    More about the experts
    Discover the Platform

    Contact us

    Our policy learning services

    • Image
      Peer review
      Get feedback from relevant peers during a two-day in-depth analysis. (for public authorities)
    • Image
      Matchmaking session
      Get inspired from good practices across Europe during a two-hour exchange
    • Image
      Policy helpdesk
      We provide answers to any type of questions you might face in regional policymaking

    Platform news

    Large iver flowing through a rocky, green landscape
    Governance and finance for protected areas
    19 May 2022
    See all

    See also

    • People in our community
    • Policy solutions
    • Project funding
  • Find policy solutions
    Back

    Resources by topic

    See all
    Image
    Smart
    Image
    Green
    Image
    Connected
    Image
    Social
    Image
    Citizens
    Image
    Governance
    Search resources by :
    Country(France, Italy, Germany...)

    Resources by type

    • Good practices
      Don't miss!
      Tested and transferable solutions from approved projects
    • Stories
      Thematic articles about our good practices
    • Policy briefs
      Expert analyses of the Interreg Europe projects and topics
    • Event learnings
      Recordings and materials from our webinars and workshops
    • Expert support reports
      Reports from peer reviews and matchmaking sessions

    Thematic news

    Large iver flowing through a rocky, green landscape
    Governance and finance for protected areas
    19 May 2022
    See all

    See also

    • Our policy advice
    • Project implementation guidance
  • Meet the community
    Back

    Connect with members

    Members by interests : See all
    Image
    Smart
    Image
    Green
    Image
    Connected
    Image
    Social
    Image
    Citizens
    Image
    Governance
    Search members by :
    Country(France, Italy, Germany...)

    Connect with

    • Interreg Europe team
    • Platform experts
    • National points of contact

    Create an account

    Connect with like-minded people from all over Europe and:

    • Find cooperation partners
    • Follow their latest activities
    • Exchange good practices
    • Get personalised feed

    Read more

    Create account

    Community news

    Large iver flowing through a rocky, green landscape
    Governance and finance for protected areas
    19 May 2022
    See all

    See also

    • Our policy advice
    • Projects ideas looking for partners
  1. Home
  2. Find policy solutions
  3. Good practices 
  4. Building engagement at heritage sites through visiteering
Image

Building engagement at heritage sites through visiteering

SocialCulture and sustainable tourism
By project Innocastle
Published on 17 October 2019
Catherine Leonard
INTO Secretary-General
See phone number Sign up to contact

Send an email

Catherine Leonard

+44 (0) 7920 270415
About text formats
You can upload up to 3 files with a storage duration limit of 2 weeks (from email reception date). Supported format: .pdf, .doc. docx. xls .xlsx . odt .ods . jpg .png. Maximum size : 10mo.

Send an email

Your mail has been sent !

This window will automatically close in 5s...

Close

About this good practice

The National Trust has recognised that societal changes are affecting people’s ability and willingness to volunteer. It has therefore developed a more flexible volunteering offer, including one-day visiteering.

Micro-volunteering makes it easier for people with limited availability to participate and make a difference. It also allows the Trust to target the demographics missing from its volunteer base like, for example, parents of young children whose free time is often limited. By giving these new audiences an insight into the work of the castle team, allowing them to see behind the scenes and participate in vital conservation work, the Trust is able to build vital public engagement.

National Trust properties, like Croft Castle, identify bite-size, drop-in volunteering opportunities for visitors. These are likely to be fairly informal, with no commitment to repeat and often involving short and specific actions that are quick to start and complete. Such as cleaning items from the collection, helping gardeners rake up autumn leaves or plant bulbs, or decorating a historic house for Christmas. People will often sign-up and join in on the day of their visit.

The stakeholders in this practice are members of the public and the National Trust. They are also the main beneficiaries. The organisation benefits from being able to engage people more deeply in its work. And people benefit from a genuine conservation experience and the well-being volunteering brings.
Sign up to see the expert opinion

Resources needed

€0-€2,000 depending on type of activity, and sometimes a small prize or thank you.

Visiteering is fairly cost-neutral and can be delivered by existing personnel. Specialist equipment might be needed, but this is usually available on site anyway. And free-flowing tea and biscuits, of course.

Evidence of success

Visiteering is less about the principle of ‘many hands make light work’ (i.e. the economic value of volunteering) and more about the relationship between the Trust and the volunteer. This social value is hard to measure.

However, many National Trust sites now offer some kind of visiteering experience and a recently commissioned NT report into trends from now to 2030 found that micro-volunteering offers an opportunity for greater personal control over time commitment.

Potential for learning or transfer

Many of the participants in the study visit identified visiteering as something new and useful to them back home. Our Gelderland Trust colleagues (stakeholders) thought it might be something they could try to introduce at their properties. And the University College Ghent cited visiteering as having the potential to attract visitors and create an experience at estates which are not particularly exceptional. “As such, it can be an interesting idea for the majority of HCMEs which are of ‘average’ heritage value”. Bert de Roo, UGC.

Further information

Website

Website

Good practice owner

Organisation

National Trust

Inner London — West
Contact
Catherine Leonard
INTO Secretary-General
See phone number Sign up to contact

Send an email

Catherine Leonard

+44 (0) 7920 270415
About text formats
You can upload up to 3 files with a storage duration limit of 2 weeks (from email reception date). Supported format: .pdf, .doc. docx. xls .xlsx . odt .ods . jpg .png. Maximum size : 10mo.

Send an email

Your mail has been sent !

This window will automatically close in 5s...

Close
Summary

    Share

    Building engagement at heritage sites through visiteering https://www.interregeurope.eu/good-practices/building-engagement-at-heritage-sites-through-visiteering
    Facebook Twitter Linkedin

    Similar good practices

    See all good practices
    Image
    2014 - 2020

    Limiting the spread of coronavirus through culture at cultural and heritage sites and events

    Live streaming events for limiting coronavirus spread, supporting people, facilitating sustainable cultural tourism: Culture’s contribution to a healthy society
    04 Feb 2022 | By project CHRISTA
    Expert approved
    Image
    2014 - 2020

    Distance Learning and Certification Mark in support of limiting the spread of the coronavirus

    Limit coronavirus spread, protect people and tourism: Distance learning on COVID-19 protocols and Certification Mark “Health First” for tourist enterprises
    28 Jan 2022 | By project CHRISTA
    Expert approved
    Image
    2014 - 2020

    Museos de Mequinenza

    The museums enhance the town’s cultural identity and boost its role as a cultural and artistic hub and driver of sustainable development in the region.
    12 Jan 2022 | By project MOMAr
    Expert approved
    Image
    2014 - 2020

    Interactive Mobile Application “Nessebar”

    Interactive mobile application “Nessebar” shows landmarks from the city of Nessebar included in the list of UNESCO through 3D augmented and virtual reality.
    15 Dec 2021 | By project RAMSAT
    Expert approved
    Image
    2014 - 2020

    Explore Paris booking platform

    Booking platform promoting unusual guided tours and touristic activities to explore the alternative attractions and secret spots of the greater Paris.
    18 Nov 2021 | By project STAR Cities
    Expert approved
    Image
    2014 - 2020

    Au fil de l’eau boat trips and shuttle services

    A social programme working on environmental fields and contributing to both soft mobility and valorisation of natural heritage of rivers.
    18 Nov 2021 | By project STAR Cities
    Expert approved
    Image
    2014 - 2020

    La Nau project: Safeguard of traditional vessels in Mallorca

    Safeguard of traditional vessels to prevent them from scrapping, especially those engaged in professional fishing.
    15 Nov 2021 | By project CHERISH
    Expert approved
    Image
    2014 - 2020

    Educational program “Discover the Sea”

    This program is focused on guide visits to a traditional shipbuilders’ workshop to acquaint students and other groups with the trade and the world around it.
    15 Nov 2021 | By project CHERISH
    Expert approved

    Contact us

    • Our team
    • Points of contact
    • Jobs & tenders
    • Contact form

    Help

    • FAQ
    • COVID-19

    Key links

    • List of operations
    • List of calls
    • L'Europe s'engage
    • European Commission

    Join the community

    • Meet new people and find partners
    • Join our events: in person and online
    • Get a personalised content
    • Exchange good practices

    Join the community

    Home

    Footer

    • Legal
    • Cookies
    • Help
    • Accessibility
    • Privacy Policy