Adaptation of tourism information infrastructure for the disabled
About this good practice
The signposting infrastructure of tourist attractions was not sufficiently developed or adapted to the needs of people with disabilities. Although they do not represent the majority of tourists, signage must be accessible to all. Many existing signs were difficult to use for individuals with mobility, visual, or intellectual disabilities due to a lack of tactile, visual, and directional information, as well as clear indicators showing which sites were accessible.
As part of the project, 83 new infrastructure elements were installed, including bas-relief 3D panels, tactile maps, Braille information stands, internationally recognized directional signs, and markers indicating accessible sites. Additionally, over 20 km of pedestrian path marking lanes were created in key city areas. This integrated signage system ensures that people with disabilities can better navigate and experience tourist attractions.
Key beneficiaries and stakeholders of the project:
People with disabilities – Improved accessibility through tactile maps, Braille signage, and clear wayfinding.
Local and visiting tourists with special needs – Easier navigation and access to key attractions.
Tourism sector and local businesses – A more inclusive city attracts a broader range of visitors, boosting local businesses.
Local communities – Promotes social inclusion and awareness of the needs of people with disabilities.
Resources needed
Labelling for infrastructure - 277 631,38 Eur.
Paths adaptation for disabled people – 1 000 000 Eur. and ongoing development in every new infrastructure project.
Evidence of success
Adaptation of Tourism Information Infrastructure project is good practice in accessibility and inclusivity. It enhances tourism for people with disabilities by installing bas-relief 3D panels, tactile maps, Braille stands, international accessibility signs. With 83 labeling objects and 20 km of marked pedestrian lanes, it ensures safe navigation. Project promotes equal access to cultural sites and aligns with universal design, benefiting not just disabled but seniors and families too.
Potential for learning or transfer
By demonstrating how to integrate accessible infrastructure into tourism planning, the project serves as a best practice that can be replicated in other municipalities looking to enhance their tourism accessibility. The project follows global best practices in accessibility, aligning with international commitments such as the UN Convention on the Rights of Persons with Disabilities and the EU Accessibility Act, demonstrating leadership in inclusive tourism development.
Overall, this project is a good practice because it removes barriers, promotes independence for disabled individuals, and ensures that tourism is truly accessible to everyone.
Further information
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Good practice owner
You can contact the good practice owner below for more detailed information.
Administration of Silute District Municipality
