Trikala is the first municipality in Greece that is now proceeding with a new innovative idea: ATM for issuing certificates. The Municipality of Trikala has proceeded with the implementation of an e-KEP (Automated Citizen Service Center), using special ATM machines that allow citizens and -hopefully SMEs in the future- to apply for and print municipal updates, certificates and other relevant documents in an easy and simple way.
Each citizen is certified by a Citizen Card. The aim is to activate in a very short time more complicated electronic procedures, which allow the citizens to receive and submit supporting documents that need to be made available to the Municipality.
At the same time, a Mobile Check App is made available for smartphones on Play and the App Store.This comprehensive app is provided for free.
Its main function is to record and monitor the flow of requests. The application is linked to the integrated Citizen Service Platform and routes the requests directly to the relevant department of the Municipality.