Smart Synergy Project of DÉMÁSZ DSO based on Hungarian Law of Electricity to pilot smart metering in the country – both from supplier and from users’ side.
Smart Synergy Project was launched to examine the wholeness of smart metering roll-out, also to obtain practical experiences on rollng out and operating the grid.
Objectives respond to following challenges:
 to examine willingness of consumers to benefit from smart metering and to modify their consumption behaviour,
 to demonstrate technical and technological possibilities and conditions of establishing smart grids,
 to test appropriateness of smart metering from aspect of delivery of expected services,
 to contribute to the most appropriate business model taking into consideration actual way of operation of the market,
 to introduce costs of establishment and operation of smart grids, to pilot compliance of smart grids with data protection and data security.
Activities (only the electricity relevant parts):
 installing 3.000 electricity smart meters (500 of PLC and 2.500 of GPRS types) in service area of DÉMÁSZ, South Great Plain Region of Hungary,
 delivering 12.000 test measurements on test consumer panel (1.727 consumers with 2.400 meters) equipped with electricity smart meters, also 6.000 control measurements (on 800 meters and 346 smart meters) with 15 minutes precision smart meters on control consumer panel,
 operation of consumer webportal.
Main stakeholders involved:
Other hungarian DSOs who financed and implemented the project. Besides them Energy and Public Utility Regulatory Authority used the gained experiences in its regulatory work.

Resources needed

There is no data available. Hungarian law on electric energy authorised universal and license providers to test at their own costs smart metering so as to outline long term costs and benefits. In case of DÉMÁSZ incurred costs in 2012-13 were 500, million HUF (cca. 1,6 million EUR, current prices).

Evidence of success

Beyond technical-technological findings of rolling out smart meters, results surveying of consumer behaviour:
56% of respondents (big consumers, countrymen, young, people with higher educational attainment) is willing to restructure their electricity consumption patterns provided that they realize 3-5 EUR/month saving.
42 % (the elderly, small consumers, people with lower educational attainment) remains aloof.
Reading data of meters still operates, obtained data is shared with customers.

Difficulties encountered

Installation was done with minimal reluctance of consumers. Problems: ensuring continuous reading of meters, inserting consumer needs into operation of grid, remote switch on-off, conducting of performance, pre-pay functions, new technology to DSO was introduced with no supporting advice, etc.

Potential for learning or transfer

The Smart Synergy project is easily transferable to other SET-UP regions as it has a piloting profile of installing electricity smart meters and surveying consumer behaviour patterns related to that. The transfer of the project could give direct indication of electricity consumers on their willingness of use this advanced type metering. Analysis of the conclusions of this project should be considered when taking major investments decisions on smart grids.
In the Smart Synergy Project beyond the practical questions (installation, operation) the sensitiveness and the responses of the users were researched in connection with smart metering. The number of smart meters installed by DSOs was satisfactory to provide for a representative research result on national level. The lessons learnt are meaningful for not only DSOs, but for further actors intending to initate such project also.

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Main institution
NKM Áramhálózati Kft. 6724 Szeged, Kossuth L. sgt. 64-66. Contact person: Mr. István NAGY, e-mail: [email protected]
Dél-Alföld, Hungary (Magyarország)
Start Date
January 2012
End Date
December 2013


Zsolt Pálmai (Mr.) Please login to contact the author.