4PDIH involves different partners from industry, research and educational institutions, supporting businesses, municipalities and other stakeholders.
In 2018 according to OECD, Slovenia had the second highest share of jobs at high risk among the 32 OECD members surveyed. These numbers suggest that re-qualification and upskilling will play a key role in mitigating these difficult transition, resulting from technological progress.
4PDIH serves as a one-stop-shop for digital transformation and digital competence development. It is a diverse ecosystem involving different partners from industry, research and educational institutions, supporting systems for businesses, municipalities and other stakeholders. It offers a supportive environment for development, testing and use of solutions in the field of the latest digital technologies to local communities, i.e. municipalities or consortia, start-ups, economic operators, scientific research institutions, educational institutions, public administrations, NGOs and individuals.
To grow digital competencies, share digital experience and case studies locally, regionally and internationally, and to support policy makers to adapt regulation and open its data to foster entrepreneurship 4PDIH provides, connects and supports knowledge, business and technology expertise, technologies, experimental and pilot environments, best practices, methodologies and other activities necessary to fully enable Slovene industry, public administration and communities in building digital competencies, innovation models and processes and support their digital transformation.

Resources needed

4PDIH operates within University of Ljubljana, Faculty of Electrical Engineering, in a partnership with Association of Municipalities and towns of Slovenia and Ministry of Public Administration. The actions are funded by different sources, the amount required to run the practice takes 3 employees.

Evidence of success

4PDIH includes stakeholders from private sector, education, public administration and communities. Since November 2019, a focus has been given to:
• Needs Analysis of the state of digitalization in Slovenian municipalities
• Development of digital tools, testing & implementation to identify priorities of the muncipialites
• Provision of skills and training (webinars and workshops)
• “Hack the crisis of COVID-19” initiatives (a web tool “Helping Hand” and support for muncipialites)

Difficulties encountered

Two main challenges:
• Lack of digital skills, especially in rural territories
• Ensuring more communication locally in order to change people’s behavior towards digital transformation (driving in the demand for innovative ICT-based solutions)

Potential for learning or transfer

This is a good practice of human-centred digital transformation with potential to be transferred to other regions, interested in the establishment of DIHs, which are in particular focused on tackling digitalization in the widest sense possible–4PDIH covers all areas of science and technology including social sciences and the humanities, adddressing digital transformation by deploying transdisciplinary expertise.
The key successful factors are involvement of key stakeholders with specific role in digital transformation and complementary target groups, the effective management of existing resources (human and capital) as well as an active participation to local and national policy makers, and to other EU projects and initiatives.
Since November 2019, 4PDIH has got the acknowledgment from Ministry of Public Administration and Association of Municipalities and towns of Slovenia as an efficient model to be followed when addressing efficient digital transformation of public administration
Main institution
Zahodna Slovenija,
Start Date
November 2019
End Date


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