Passenger information with Text-To-Speech embedded module for more convenient access and comfort for all at bus stops for visitors
Passenger information at bus stops is usually provided via digital display panels with real-time information on site. Since 2017, the Text-To-Speech-Embedded module has been installed at 73 bus stops in Bremerhaven to facilitate access to public transport for people with disabilities (visually impaired, wheelchair users, etc.) in everyday life, thus ensuring easier access and comfort for all. This facility is particularly useful for visitors.
In 2017, the Swedish manufacturer's innovative passenger information systems were installed for the first time. The battery-operated system can be installed easily at every stop without the need for construction work at the stops. In addition, the Swedish product also offers a voice announcement on request. For this purpose, a button is attached at a height of a good 90 cm, which displays the service in Braille, thus facilitating barrier-free access for passengers (accessibility). However, passengers can also obtain further information via the Internet, Google App or QR codes as standard.
Beneficiaries of this convenient technology are not only visually impaired people, but also wheelchair users, children, the elderly and people with limited cognitive abilities (dyslexia).

Resources needed

Approx. 5,000 € per stop incl. personnel costs

Evidence of success

Simple operation; low energy consumption; low maintenance; cost-effective; very high customer satisfaction. Many cities have already installed Text-To-Speech embedded module but limited by relatively high costs. A new technical solution is the use of batteries for power supply in combination with mobile radio for data supply. This technology is much more cost-effective and offers the highest operational reliability.

Potential for learning or transfer

The task and goal is that all people are able to lead a self-determined life. To this end, it is essential that people with disabilities also have access to public areas, including in holiday areas. To this end, it is necessary to break down existing barriers and make innovations accessible to everyone. Bremerhaven would like to make access possible for all people and, as a barrier-free city, make access possible for all people.

Acoustic stop announcements enable visually impaired and blind people to hear the bus times. But wheelchair users, children and young people and cognitively impaired people who cannot read can also gain access to this information in this way. This service is also indispensable in tourist destinations and is one of the Smart Cities. A fixed, legible display and audio announcement is an ideal orientation and information support.

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Main institution
Bremerhaven BUs
Bremen, Germany (Deutschland)
Start Date
June 2020
End Date


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