Activity of Public Consultation, with feasibility study to realize in the future a tram-way in ValBisagno area, by the sharing of ideas collected.
In the Val Bisagno area (one of the main routes that cross the city connecting the center to the suburbs) the main problem is the absence of alternatives to road transport, insufficient to guarantee a good daily mobility for inhabitants. The object of discussion was the feasibility study to built of tram-line, a type of electrical system of Local Public Trasnsport (LPT). The Municipality organized the participation process in three phases:
1) identification of a TECHNICAL WORKING GROUP (composed by Municipality Mobility and Urban Development Departments, Architecture And Engineering University, Local districts and Local Public Transport company)
2) Identification of stakeholders groups and involvement with interviews, meeting opening session, questionnaires, Notebooks of the actors, Laboratories and focus groups / wiki
3) Elaboration of shared Guidelines
The participation cycle was combined with a public information campaign, press releases, dissemination material, a dedicated e-mail address, phone number and a section in the web site
The activities of focus groups have been set by the sharing of ideas collected in the Guidelines useful to realize concrete actions of project. Thematic discussions have been made about the tramway involved areas. In particular Municipality collected topics and nees proposed by the participants (citizens or members of the workgroup) and the needs emerged.

Resources needed

The human resources required to set up and to run the practice were about 10-15 people of Municipality / University staff.
On support to Municipality Technical Work Group it was awarded a conctract to Architecture And Engineering Department of University of Genoa for about € 20.000.

Evidence of success

Through the focus groups and the involvement of the stakeholders was possible to identify the critical points and possible strengths.The reasons to choice of a participatory process are to be found in the relevant environmental and social consequences of the project to the life of the entire city.There were complex situations at local level, both to existing expectations, interests and conflicts on the territory. From the participatory process emerges appreciation to the choice of the tram.

Difficulties encountered

The collection of all indications of the stakeholders (needs, constraints, opportunities) to identificate common objectives and subsequent guidelines shared and discussed with the population in a final public assembly was sometime difficult cause different ideas about project.

Potential for learning or transfer

This good practice can be applied to other regions, as a process to share results for the future implementation of complex mobility infrastructures.
Using the same structure of participation described above, it is possible to involve citizens and stakeholders to make them participated in important public projects (e.g. construction of big infrastructures) and at the same time to gather suggestions and useful needs to direct the actions in the best way.

Please login to see the expert opinion of this good practice.

Main institution
Liguria Region
Liguria, Italy (Italia)
Start Date
December 2010
End Date
June 2011


Please login to contact the author.

Good Practices being followed by

InnovaSUMP Communication

EuroTrans consulting

Iliana Georgieva

Green Industry, Innovation & Technology Transfer FOUNDATION

Marcelline Bonneau

Resilia Solutions