Applying new modelling tools for demand-responsive transport in Glasgow (UK)
The Strathclyde Partnership for Transport (SPT) applied a newly developed price and cost modelling tool, particularly designed for the analysis of demand-responsive transport (DRT). The tool allows users to model the feasibility of the integration of current DRT services into an existing infrastructure. Instead of paying overtime to council workers using Glasgow City Council vehicles, the integration of evening and weekend services run by community transport organizations seemed the most promising means of reducing operating costs while continuing services.

Resources needed

In order to test the feasability of this approach, a newly delevoped evaluation tool was applied in Glasgow: the so-called ICMA amobilife Price and Cost Model.

Evidence of success

The result of this action was the integration of the social community transport and the use of existing SPT travel dispatch centre for all DRT services in Glasgow. With savings of about 40% of the operating costs during the first year, the benefits have been even higher than initially predicted. Encouraged by these savings, the City Council of Glasgow and SPT intesified their cooperation. In Spring 2011 SPT took over the dispatching and scheduling of all Council's Social Transport Services.

Difficulties encountered

This success was possible due to the application of the ICMA amobiife Price and Cost Model and its detailed analysis of current operating costs of all transport services.

Potential for learning or transfer

Currently the cost and price modelling tool is being tested by the City of Genk and traffiQ, the local public transport authority of Frankfurt.
Main institution
Glasgow Town Hall
South Western Scotland, United Kingdom
Start Date
March 2010
End Date


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