Developing and applying management and learning tools for building managers and users in order to improve energy management of newly renovated buildings.
Poor maintenance can hamper the energy efficiency of lighting, heating and air conditioning systems. Additionally, regular maintenance checks can be invaluable at spotting problems and sources of waste. To ensure that energy awareness gets incorporated into maintenance activities the city developed a comprehensive but easy to use Guide for facilities managers of buildings renovated through ZagEE project. Facility managers were also involved as advisors during the planning process in order to receive maximum feedback from building users. This two-way communication was additionally reinforced with a series of capacity building events for facility managers that were held by City of Zagreb and REGEA’s experts. Facility managers were trained to work with new RES/EE equipment and to identify warning signs that heating/cooling/lighting systems are operating inefficiently.

Resources needed

2 energy experts, 60 000€

Evidence of success

In total, 57 building managers have been trained in 2015 and 2016 while thirty more will receive education in 2017. Good energy management of public buildings will presumably result in energy savings of about 10% (3.300 MWh/year).

Potential for learning or transfer

Capacity building for facility managers has to be a mandatory follow up after the deep energy renovation has taken place. By improving levels of their knowledge and awareness significant energy savings can be achieved.
Guide for facility managers is publicly available and can be freely downloaded and translated to any language.

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Main institution
City of Zagreb
Kontinentalna Hrvatska, Croatia (Hrvatska)
Start Date
April 2015
End Date
December 2016


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