Development of a personal health planning methodology and an APP as a telecare/homecare tool for personal health planning.
The objective of the GP was to improve health consciousness, to raise general awareness about the individual’s own responsibility in one’s health. This aim was implemented in three steps: 1) developing a unified personal health planning approach and methodology; 2) setting up a pool of experts assisting people in designing and executing their personalized health plan and using the application; 3) designing a mobile application and a platform (PHP) for patients and general public to make and implement their PHP. All the 3 phases were co-financed by ESIF. The APP was delivered as an uptake of the innovative approach and methodology co-created in phase1. Cooperation among stakeholders was also well prepared and managed. Key stakeholders were involved in the development. Research was involved in preparation of the methodology and delivering evidence based questionnaires. Patient and care providers took part in specification and testing phases of the APP. The application and the equivalent portal (providing access to equal opportunities) provides new possibility for the making and maintaining or improving connection and cooperation among patients, other clients and individual or organizational healthcare providers. In addition, the basic challenge was to create a device easy to use by people and to prepare connection to other platforms and APPs of the National e-Health System, to be integrated with other devices and give access to care and consultation with professionals.
A project manager and an assistant. Plus in part-time/subcontracting basis 5-10 experts for development, and financial, legal communication and controlling activities. Total budget of the hosting programme was app. EUR 30M. Sub-budget for META: EUR 51K external expertise and EUR 100K staff cost.
Evidence of success
The programme managed to engage more than 25000 registered users till the end of 2015. (Feedback from patients: 82% were supportive). In 2016-2017 additional granting was approved by the Norway Grants for improving methodological, structural and capacity enhancement to support interventions aiming to promote the mental health of the population.
Bureaucratic and organizational conditions in approval of financial/insurance cover may be obstacles to the uptake new services and solutions or applications. Patients’ and professionals’ interest in daily use of the APP depends on the continuous interest in resetting personal health plan.
Potential for learning or transfer
Good Practice of government initiative leading to the uptake of innovation in public health, prevention and patient adherence/empowerment by combining developments of methodology and IT solutions and applications. Cooperation among stakeholders was also well prepared and managed. Key stakeholders were involved in the development. Physicians, programmers, graphic artists, health managers, IT specialists and patients took part in the medical, communication and information technology aspects of every development phase. The structure of the development phases ensured that the innovative methods could be taken up when the APP was developed to satisfy real needs of end-users by creating an ergonomic, user-friendly and useful application that met medical and mobile communication criteria too. Research helix was involved in the preparation of the methodology and delivering evidence based questionnaires. Patients and care providers took part in specification and testing phases of the APP.