On 12-15 April 2018 the Open Data Trentino Project of the Autonomous Province of Trento participated in the Trento Smart City Week. The event was an important occasion to promote some of the activities developed within the frame of the OSIRIS project, such as the Open Data Hackabot 2018.
The event also offered an interactive platform to connect with local stakeholders on important topics like the transformation of public administration for citizens, the public informative heritage and the participatory approach to a data driven economy within a “smart” territory.
The event hosted interesting panels and debates on the Digital Agenda in Trentino and the open data from the public administration that needs to become more effective in bringing together the demand from the business sector, the public administration and citizens.
An exhibition place was set up to welcome citizens to interact with the public administration representatives and be informed about the on-line services developed based on the data that the public administration holds.
The exhibition place also hosted four public presentations of the chatbot concepts developed during the Open Data Hackabot that took place in March, where more than 50 young students passionate about technology participated in a 48 hours hackathon meant to develop and test solutions facilitating dialogue between public administration, private enterprises and citizens through chatbots, using open data.
Solvers, “clients”, tutors and researchers involved in the process discussed the challenges proposed by the Emergency Service Station, the Provincial Public Health Center, the Agency for Water Storage and Energy and the Autonomous Province of Trento.
The solvers presented the solutions and results developed for these four “clients” and acknowledged that this was a learning experience that enabled new and interesting synergies that need to be further developed and replicated in the future.
Cristiana Pretto (Director of the Support Service and ICT Directorate General of the Autonomous Province of Trento) declared: “The Public Administration needs to respond in a friendly and effective way to citizens’ needs. I didn’t know in depth what chatbots were before this experience. But Hackabot 2018 was fundamental, because it opened the door to new perspectives on what we, as a Public Administration, need to do to satisfy our clients”.